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The latest from Voice Report

Cisco in Court Over Monopoly Claims

Cisco Press Photo

Network and telecom equipment vendor Cisco is accused of monopolization in a lawsuit challenging its maintenance practices that was filed in federal court this month.

If this sounds familiar, it's because the case shares many similarities with two ongoing suits against Avaya questioning the manufacturer's approach to servicing equipment.  More... (Voice Report newsletter subscription required to view this article Subscribe or log in.)

Restructuring Voice Service Agreements in a Tough Economy

Rushed downsizing, divestitures or acquisitions don’t have to turn your telecom operations upside down.

In fact, they can be opportunities to restructure your communication contracts and deliver some much-needed savings.

Just three months ago, 60% of the deals negotiated by Washington, D.C.-based telecom law firm Levine, Blaszak, Block & Boothby were new network expansion deals, says partner Hank Levine in a recent Voice Report webinar, “Communications Contracts Restructuring.” (www.thevoicereport.com/ContractRestructure)

Now, 60% are restructured contracts.

Before restructuring your voice services contracts, evaluate your existing agreements to pinpoint trouble spots and opportunities and set effective solution strategies so that you benefit, not just your vendors. Voice Report consulted with telecom negotiation authorities to help you get it right. More... (Voice Report newsletter subscription required to view this article. Subscribe or log in.)

Learn From Telco Restructuring

AT&T laid off 4% of its workforce due to “economic pressures, a changing business mix and a more streamlined organizational structure,” the Dallas-based company announced Dec. 4, in a move that could have some telecom managers worrying about service levels. More... (Voice Report newsletter subscription required to view this article. Subscribe or log in.)

Universal Service Fund Fee Drops to 9.5%

The Universal Service Fund fee on interstate and international voice services will drop to 9.5%, the lowest since 2006, for the first quarter of 2009, the FCC announced Dec. 15. More... (Voice Report newsletter subscription required to view this article. Subscribe or log in.)

Area Code Update: Oregon

The North American Numbering Plan Administration (NANPA) has announced an overlay for the 541 area code in Oregon. More... (Voice Report newsletter subscription required to view this article. Subscribe or log in.)

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